APPEALS AND COMPLAINTS
Generally, editorial decisions by Bentham OPEN are not reverted. However, authors who think that their manuscript was rejected due to a misunderstanding or mistake may seek an explanation for the decision. Appeals must give sound reasoning and compelling evidence against the criticism raised in the rejection letter. A difference of opinion regarding the interest, novelty, or suitability of the manuscript for the journal will not be considered an appeal. The editor-in-chief and other relevant editors will consider the appeal, and the decision thereafter taken by the journal will be deemed final. Acceptance of the manuscript is not guaranteed even if the journal agrees to reconsider the manuscript, and the reconsideration process may involve previous or new reviewers or editors and substantive revision.
Complaints on ethical practices or academic misconduct will be handled according to the processes outlined in our academic misconduct guidelines.
Authors who wish to make a complaint should refer to the editor-in-chief of the journal concerned by contacting the editorial office. Complaints to the publisher may be emailed to email@example.com. Bentham OPEN sends an acknowledgment to the complainant and undertakes appropriate action. For matters involving the editor-in-chief of a journal, Bentham OPEN seeks the opinion of the editor-in-chief and suitable action is then taken.